Team Cali Trove is here to help you through every step of your shopping process. From choosing the right jewelry styles for you, to ensuring it gets to your door safe and sound. We have listed the answers to the most common questions we receive here. If you are unable to find an answer to your question, please email us on ‘support@calitrove.com’ for additional assistance.

You can cancel your order by contacting us via phone on +91-22-41779900 within 1 hour of placing your order. If you place your order outside our operating hours, our team can assist you with a return and refund.

Changed your mind about your order? Don’t worry! You can amend your order by contacting us via phone on +91-22-41779900 within 1 hour of placing your order. If you place your order outside our operating hours, you can simply drop an email on support@calitrove.com and our team will get in touch as soon as possible!

You can find our size guide next to each product to find your perfect fit.

Cali Trove jewelry is stamped to show the metal purity stamp

The email might have landed in your spam list. Good for you for keeping your inbox safe with a tough spam filter. Though our confirmations are not spam, check there first. If the email isn’t there, please call our customer service team or email us on support@calitrove.com.
And, don’t forget to add us in your safe Email List.

Unfortunately, no! At the moment we are not able to take custom orders. But we are working on something special just for you, so stay tuned. However, we do have a good range of Engravable Jewelry which you can customize with your own message.

For standard orders within the U.S., we ship using secure, non-descript packaging material. Inside, you’ll see Cali trove’s elegantly branded gift packaging - ideal for gifting or personal use.